Return and Exchanges

Thanks for shopping with Luxbands! We are confident that you will love your purchase, but
in the event that you are not 100% satisfied, we're here to help!

  • We accept exchanges/returns for non engraved printed bands only if item is unworn in original packaging and returned within 7 days of delivery.  Engraved bands are custom made (since you are choosing color/pattern) and cannot be exchanged.  We have over 1,300 patterns and 23 colors to choose from; can you imagine the amount of combinations possible?!! :) Your choice is unique and personalized for you. 
  • Original shipping cost is not refundable
  • Please allow 2-5 days to ship your replacement
  • Returns are accepted for store credit only
  • Return/exchange labels are not provided
  • Free bands are non-exchangeable 
  • Buy 3 Get 1 Free: If you only choose 3, we will choose the 4th free band for you:) Please add 4 to the cart to choose your own 4th free band! 

Cancelations

  • We work fast at making your band, so cancelations must be done within 2 hours of placing an order.